Abasin Linguistic Services - Data Privacy Policy

Effective Date: 01/01/2025
Last Updated: 12/22/2024

At Abasin Linguistic Services, we value and respect the privacy of our clients, interpreters, and partners. This Data Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with applicable data protection laws and regulations.

1. Scope of This Policy

This policy applies to all personal data collected, processed, and stored by Abasin Linguistic Services when providing interpretation, translation, and linguistic support services. It covers data collected through:

  • • Our website and online platforms.
  • • Email, phone, and in-person communications.
  • • Contracts, invoices, and service agreements with clients and partners.
  • • Mobile applications or digital tools used for language services.

We may also collect certain non-personal information about your interactions with our website through cookies or other tracking technologies. This includes details such as your IP address, browser type, and browsing history.

2. Information We Collect

We may collect the following types of personal data:

A. Client & User Data
  • • Personal Identifiers: Name, contact details (phone, email, address), and company details.
  • • Billing Information: Payment details, invoices, and financial records.
  • • Service-Related Data: Documents, audio files, or messages required for interpretation or translation services.
B. Interpreter & Employee Data
  • • Professional Details: Name, language proficiency, certification, work history, and references.
  • • Legal & Compliance Data: Identification documents, contracts, and background verification details.
  • • Payment Information: Bank details for salary or service payments.
C. Website & Digital Platform Data
  • • IP Address, Cookies & Analytics: To improve our website performance and user experience.
  • • Communication Data: Messages, chat logs, and email interactions.

3. How We Use Your Data

We use personal data to:

  • ✅ Provide Language Services: Ensure accurate and confidential interpretation, translation, and linguistic support.
  • ✅ Process Payments & Contracts: Manage service agreements, invoices, and transactions.
  • ✅ Improve Customer Experience: Analyze feedback and optimize our services.
  • ✅ Ensure Security & Compliance: Protect against fraud and unauthorized access.
  • ✅ Communicate with Clients & Partners: Send updates, confirmations, and service-related notifications.

4. How We Protect Your Data

We implement strict technical, organizational, and legal measures to safeguard your personal data. Our security protocols include:

  • ✔ Encryption & Secure Storage – Data is encrypted and stored securely.
  • ✔ Access Control & Confidentiality Agreements – Only authorized personnel can access sensitive information.
  • ✔ Data Minimization & Retention Policies – We collect only necessary data and retain it only as long as needed.
  • ✔ Compliance with Legal Standards – We adhere to GDPR, HIPAA, and other data protection regulations where applicable.

5. Data Sharing & Third-Party Access

We do not sell, rent, or trade personal data to third parties. Data may be shared only in the following cases:

  • 🔹 With Trusted Service Providers – For secure payment processing, IT support, or legal compliance.
  • 🔹 With Legal Authorities – If required by law, court order, or to prevent fraud.
  • 🔹 With Interpreters or Translators – Only relevant data needed for the requested service is shared, under strict confidentiality agreements.

6. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Data is securely deleted when no longer needed.

7. Your Rights & Choices

You have the right to:

  • ✅ Access Your Data – Request a copy of the personal data we hold about you.
  • ✅ Correct or Update Information – Modify any inaccurate or outdated data.
  • ✅ Request Data Deletion – Ask us to delete your personal data (subject to legal requirements).
  • ✅ Withdraw Consent – Opt-out of marketing communications or data processing.

To exercise your rights, contact us at:

info@abasinls.com

8. Cookies & Online Tracking

Our website may use cookies and similar tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

Abasin Linguistic Services may update this Data Privacy Policy from time to time. Any changes will be posted on our website with the updated "Last Updated" date.

10. Contact Us

If you have any questions or concerns about our Data Privacy Policy, please contact us:

Abasin Linguistic Services
info@abasinls.com
+92 341 3580969
www.abasinls.com

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